Join tens of thousands households across the UK, that have saved a total of £5,100,000+
We'll find and switch you to the best available tariffs for you, because unlike similar services and price comparison sites, we're not influenced by commission agreements with energy suppliers.
Sit back and relax while we take care of the entire switch process for you. We'll keep you updated throughout and deal directly with your suppliers to resolve any issues that may come up along the way.
We perform up to 4 market checks a year and flip you to better deals when we find them, so you have peace of mind that you're never overpaying. All flips for the year are included in your annual membership fee.
Most switching websites work on a commission basis. If we took commission, energy suppliers might try to pressure us into prioritising their tariffs.
Charging fees means that we don't need to take commission from suppliers, so you can be sure that we'll always switch you to the best deal for you.
You pay a yearly subscription fee, which we charge for the first time only when we find you a deal that satisfies your minimum savings guarantee. Your subscription fee and minimum savings guarantee differ according to which Flipper plan you're on, and please note that Solo Customers also pay a one-off £24 admin fee.
We check the market regularly (up to 4 times per year) and will switch you again if we find you a deal with further savings, ensuring you're always on the best tariffs for you. Your subscription fee covers all switches we make during the year.
After we charge your first subscription fee, this is re-billed annually on or around the same date your first switch was instructed. Don't worry — you can opt out of our service at any time.
Should you wish to change your plan, just email email@example.com and let our Customer Care Team know.
You can upgrade plans at any time: your new service will begin right away and we'll charge you the difference in price between the plans pro rata (full months) for the remaining part of your contract.
For example, if you upgrade from the Family Plan (£49 fee) to the Portfolio Plan (£99 fee) after 6 months, you'll pay £25 (plan fee difference of £50, £50 ÷ 12 months = £4.17/month, 6 months of contract remaining x £4.17 = £25).
You're free to downgrade your current plan at the end of your membership year.
If your supplier doesn't refund credit automatically, you could be owed hundreds of the millions of pounds of credit which has remained unclaimed by energy customers across the UK
We'll take the hassle off your hands by processing any credit claims with your previous supplier when we switch you, ensuring you receive all the money you're owed.
If you pay for energy via Direct Debit, we'll also confirm that your previous provider won't bill you after you've been switched to a new supplier.
You can cancel your Flipper membership at any time. Just email firstname.lastname@example.org and let us know that you wish to cancel.
If we’ve fallen short of providing the service you’ve paid for and you therefore wish to cancel your Flipper subscription, we’re happy to fully refund your subscription fee. If you're a Solo customer, your £24 one-off admin fee will also be fully refunded.
If we’ve performed our duty to you as expected (i.e. we’ve found your best available tariff and sent you the details via email) and you then wish to cancel your Flipper subscription, you’re entitled to a partial refund of your membership fee: we deduct a 3 month minimum membership period plus a cancellation admin fee of £10+VAT from your subscription payment, and you'll be refunded the difference.
Solo partial refund: £6.75
Family partial refund: £24.75
Portfolio partial refund: £62.25
Under these circumstances, the admin fee for Solo customers is non-refundable.
Admin fee refunds
Admin fees are only applicable to Solo customers. Regardless of the information above, you'll be entitled to a full refund of your admin fee if we haven't found you a deal within 180 days of the date that you successfully completed setting up your Flipper Account (ie. you've provided us with all the information we need to find your best energy deal). To claim an admin fee refund, please email email@example.com.
Our Portfolio Plan is ideal if you have more than one property you wish to register.
We only charge our £99 membership fee when we find you a deal that saves you at least £100/year for one of the properties you register with us, so it's completely risk-free.
You'll also get access to a Multi-Property Dashboard that allows you to easily view and compare details for all your properties — switch progress, tariff details, energy usage, savings calculations and breakdowns — in one place. We're working hard to bring you this awesome feature and will let you know as soon as it's available.
Registering up to 5 properties
Just register a single property during signup. Once that's done, you'll be given the option to schedule a call back from your Personal Account Manager who'll sign up the remaining properties for you.
Registering over 5 properties
Book a call back from one of our dedicated landlord specialists.
Inaccurate energy bills are surprisingly common and it doesn't help that 60% of people find their bills difficult to understand, according to YouGov. That's why we've introduced a dedicated bill checking service, which takes away the hassle of inspecting your bills and ensures you only pay for the energy you use.
Please note that while this service is included in both our Family and Portfolio Plans, it varies according to which plan you're on.
We'll verify your energy bills and let you know if there are any billing errors — for free. If you have money to claim back and you'd like us to apply for a refund for you, this costs £10 per request.
Portfolio Customers get the same Bill Check Service as Family Customers, however we automatically apply for refunds for you and don't charge you a penny for doing so — so this service is completely free as part of our Portfolio Plan.