Here at Flipper, we’re working towards understanding why an estimated 14 million households are overpaying on their energy bills every year. New research conducted by Flipper shows that a whopping 50% of people in Britain don’t understand everything written on their energy bills, but 70% understand basic written conversational French. Encroyable!
C’est vrai. In fact, Flipper’s research shows that a large portion of the population don’t know what some of the basic terminology used on energy bills mean. Terms like standard variable tariff, primary and secondary units, and kilowatt hours (kWh) leave many energy consumers utterly nonplussed.
Don’t worry, if you’re one of the 50% of Brits who struggle with reading your energy bill, it doesn’t mean you’re an imbécile. In fact, it’s in your energy suppliers’ best interests to make your energy bill seem as compliquéas possible. It’s no coincidence that around a quarter of energy consumers don’t know how much they’re paying every month for gas and electricity. Further to this, 66% of adults don’t fully understand what the energy price cap is or how it might affect their energy bills.
If energy bills remain impenetrable, customers won’t always understand the rates they’re paying for their energy, and then they won’t know what to look for when they go searching for a better deal. In fact, over 4 in 10 people wouldn’t bother to shop around energy suppliers for a better deal when moving house.
Still désorienté by all this energy bill business? Here’s a quick translation of some of the terms you’ll see popping up most frequently on your energy bills:
The energy market is a tricky place. Flipper works to find the best possible energy deals for our customers, and we’ll switch you seamlessly onto a new supplier if we find a better tariff: no jargon, no Franglais, no hassle.
In fact, on average we save our customers £385 per year. That’s enough to invest in some French lessons, or perhaps pop off on a cheeky Parisian weekender. So, if you think you might be paying too much money for your energy, trust Flipper to switch energy suppliers for you.
Join Flipper and never overpay for energy again. We guarantee to save you money or you won't pay a penny.
Still not found what you're looking for? You can find more questions answered in our Help centre.Visit Help Centre