Flipper manages bills on behalf of its members so that you never worry about overpaying for energy again. With some simple information about usage, the Flipper algorithm scans the market to find you a better energy deal. Once a saving of at least £50 is found, the flip begins. It’s only at this point the £25 annual membership fee is paid and the Flipper team take care of the rest.
Traditional price comparison sites have remained almost unchanged for nearly 20 years - essentially they scour the energy market and present a long list of results and you choose which to switch to. Flipper is different, with us, you don’t switch, you flip. This means that:
We don’t take commission. Price comparison sites negotiate deals with different suppliers - who will pay £60 - £70 for your custom. This means they’ll often display the suppliers they’ve got a good deal with first. It also means that they don’t show deals from the whole of the energy market. Our regular spot checks show that people can save c.£90 with Flipper as we show the whole eligible energy market.
• We don’t present you with a dazzling array of lists of quotes for you to pick apart and compare — instead, we do the hard work and show you the best deal based on your usage.
• We don’t just show you the deals available — we manage the whole flip so that you never have to worry about overpaying for your energy again.
• We never rely on estimates to determine your usage, which can result in inaccurate quotes and missed savings.
• We get accurate usage data from your bills to make sure you pay the cheapest price for the energy you use.
• We don’t make money from your membership by sharing/selling your data, or bombarding you with ads.
Meters we support
Flipper supports the following residential credit (i.e. you pay for your energy every month, usually by direct debit) meter types:
• Standard single rate (profile class 01, also called "general domestic" or "GD")
• Economy 7 (profile class 02, where you have a day rate and a night rate)
If you have a smart meter and are switched to a new supplier, they probably won’t be able to read it remotely. Smart meters will be mandatory and universal from 2020, but until then, suppliers use their own systems for their smart meters and each company can only read the smart meters it installs. Don't worry if you have one — we can tell you how to take a manual reading from it so you'll still be able to switch.
Meters/Tariffs we don’t support at the moment
• Warm Home Discounts
• Prepayment meters (where you use a token, key or card to pay for your utilities in advance)
• Economy 10 meters (for night storage heaters)
• Economy 20:20 meters or similar
• Related MPANs (2 MPAN 1 meter, 2 MPAN 2 meters)
• 3-rate tariffs
• Non-domestic tariffs
• Unmetered supply
• Green deal
• Feed in tariffs (We can switch your supplier, but can't make changes to your existing feed in tariff)
If you use a token, card or key to top up or pay for your electricity in advance, we won't be able to flip you as we won't be able to calculate your annual usage. Depending on whether you asked for the prepayment meter to be installed, you might be able to get your supplier to change it to a credit meter.
Energy tariffs change daily, sometimes hourly. Which is why we ask for payment details up front and flip you to the best deals when we find them; we don’t want you to miss out.
Your annual £25 subscription isn’t charged until we find you a deal that saves you at least £50/year. And once we do, we’ll start the flip and send you all of the details of your new tariff.
We are an auto switching service, We don’t show the deals for review before switches are instructed, but you have a 14 day cooling-off period to cancel any switch we instruct if you’re unhappy — and we'll help you do this.
If you want to cancel a deal within the 14-day cooling off period, get in touch with us and we'll give you the details you need and assist with cancellation.
Most switching websites work on a commission basis. - meaning that they get paid by the supplier you switch to. At Flipper, we don’t believe anyone can truly be impartial when taking commission, which is why we ask our members to pay for our service. It allows us to show deals from all eligible suppliers in the market, which is far more than any commission-based or ‘free’ energy switching websites.
Your £25 annual subscription fee is only taken once we’ve found a deal that saves you at least £50 and on average, Flipper members save £385 per year.
As part of your membership fee, we don’t just find you a good deal and flip you to it. We check the market every month on your behalf and if we find you another saving of at least £50, we’ll flip you again.
We’ll send you a reminder a month before your membership is due to renew and then auto-renew if you’re happy. You can of course opt out of your membership at any point.
The switch process usually takes about 17 - 35 days depending on the supplier. This is made up of:
A 14-day "cooling off period", where you can change your mind, and the remaining days are the switch period - when your supplies are transferred and your new supplier will request meter readings. We’ll let you know when this is required and submit the opening reads for you.
Sometimes things can take a little longer, so don't worry if your switch isn't completed in exactly 5 weeks.
It's worth noting that if you have gas and electricity at your property, your supplies will always be separately switched — usually, it's electricity first, gas second. This means you might be asked to submit meter readings for each on different days, and your supplies might "go live" on different days too.
Join Flipper and never overpay for energy again. We guarantee to save you money or you won't pay a penny.
Still not found what you're looking for? You can find more questions answered in our Help centre.Visit Help Centre
Flipper's mission is to ensure that you never worry about overpaying for your energy again. We’ve made the tedious and complicated process of energy switching hassle-free for our members. Flipper switches people automatically across the UK to the best gas and electricity deals, and has offices in Bristol.
* The membership fee of £25 is charged annually.