Energy supplier

British Gas

Read Flipper’s impartial profile of British Gas, and learn how to switch energy providers totally hassle-free with Flipper.

At a glance

Ofgem

British Gas is regulated by Ofgem, the gas and electricity regulating body in the UK. Ofgem ensures that British Gas  is supplying energy in a fair and lawful way.

Flipper Rating

Flipper says: This award-winning municipal energy supplier are small but mighty. Bristol Energy have some of the cheapest tariffs on the market and they’re invested in green energy.

Energy Switch Guarantee

The Energy Switch Guarantee is a voluntary set of promises that suppliers sign up to in an effort to provide a “reliable, hassle-free switch” to customers.

About

As one of the ‘big six’ energy suppliers in the UK, British Gas supplies energy to around 11 million homes. It offers a huge range of additional services to its customers, from central heating care to emergency boiler repair.

Despite offering lots of different deals – like free electricity on your choice of a Saturday or Sunday – there isn’t much difference in price between the many different plans British Gas offers.

British Gas hasn’t been averse to bad publicity, either. In Summer 2017 the company announced a massive 12.5% hike in electricity bills, despite saying previously it would freeze prices. In the past year British Gas have been investigated and, in some cases, fined by the energy regulator Ofgem for a whole range of failings: from not meeting minimum standards for businesses to not switching customers within the required 21 days, and mishandling customer complaints.

Year established

1986

Employees

33000

Location

Windsor

Fuel Mix

11%

Coal

35%

Natural gas

10%

Nuclear

40%

Renewables

4%

Other

Tariffs: a quick guide

As of Summer 2017, British Gas's best-price tariffs are:

£1044.11

Cheapest standard tariff

£1,107.30

Cheapest fixed tariff

In 2017 British Gas's Standard Variable Tariff price hiked by £76.

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