Customers

Our customers ❤️ Flipper

Find out what our members think of our service –
from first-time flippers to people who flip every year.

Luke Boxall

#FlipperSavedMe £843.46 on my energy bills.

Luke from Bristol, chose to use Flipper after seeing a video about money saving on Facebook. Luke was kind enough to let us interview him for the full story and experience with Flipper. We're glad to hear the savings are going towards a great family trip to Cape Town to visit his son.

“There's no way I could have switched myself to all those different tariffs all the time to make sure that I got the best deal. I now have the reassurance that I'm getting the best deal.”
“I would definitely recommend flipper to family and friends without hesitation”

Thanks Luke for getting in touch and helping us spread the word on the the great energy savings available at Flipper.

I don’t have to worry about who I am with any more - Whether it’s one supplier or another, I’m simply with Flipper, and as a member I know it’s all under control.

Peter Hubbard

Peter Saved £1003,82 on his energy bills with Flipper.

Peter first heard about Flipper when he read an article featuring us in the Financial Times. When we asked if he had used traditional price comparison sites in the past he answered:

“I have used a comparison sites before to switch once in the past, but never a switching site like yours. I have to say my previous experience with switching was so ghastly I vowed never to switch again. I somehow ended up paying more as I didn’t know what I was doing.”

We asked Peter if his experience with signing up to flipper was easier than before to which peter responded: "It’s awesome, it really is. I wouldn’t be on the phone and don't usually do these types of things like giving companies reviews, but to be frank the whole process was A. So easy and B. I just have keep track of my meter readings and check my emails now and again, it's just so simple.”

He continued - "After my previous experience there was always a little bit of doubt as to whether it would be better this time round, but after seeing the reviews of other people that had said it worked I decided to go for it."

Peter has always been on top of his finances and has a theory that the more time and money he saves on day to day living the more time and money he’ll have to spend on holidays. We love that way of thinking!

Peter’s says he’s always talking about Flipper to other people at dinners telling them how impressed he is with how much he has saved and how easy it’s been for him. I don’t have to worry about who I am with any more - Whether it’s one supplier or another, I’m simply with Flipper, and as a member I know it’s all under control.

“Most of our lives get more complicated and it’s just great to find something that’s so simple and works”

Thanks Peter for getting in touch and helping us spread the word on the the great energy savings available at Flipper.

I don’t have to worry about who I am with any more - Whether it’s one supplier or another, I’m simply with Flipper, and as a member I know it’s all under control.

Richard Lewis

Richard Saved £735.40 on his energy bills with Flipper

Richard first heard about Flipper through his Daughters partner who said: ‘Why don't you join, It’s only £25 per year and they will save you more than that.” He thought why not. Richard has been with Flipper for 2 years now and has been flipped 3 times since he joined. His first Flip was found which saved him £367.50/year, The second flip saved him £71.01/year and then the third time he was flipped it saved him £296.89.  That tallies up to an incredible total savings of £735.40 on Richard’s energy bills.

We asked Richard what he’s managed to do with his savings. Richard said he’s now retired and has most of the things he needs so he hasn’t bought any gadgets or treats as such, but says there's no doubt some of it was spent in their last holiday, meals out and theatre trips.

We’re so glad we could contribute, here’s Richard on one of his holidays, having a meal and well earned beer on us:

But, it doesn’t just come down to the money with Richard. He has always been good at looking in to his energy costs and has switched energy suppliers on numerous occasions in the past, “particularly when the suppliers change their prices when you come to the end of the starter offer”. This is known as the standard variable tariff that customers are switched to after their first year with that supplier. These tariffs can sometimes end up being way higher than the tariffs available on the market, but not every customer bothers to search around for a better deal. Richard went on to say that from his point of view “Flipper seemed to be a better way of doing things, because it means that somebody else can do the research and shopping around for better deals a lot better than what I could if I was doing it myself, and takes out the effort going through the whole switching process as well”.

The one thing Richard also said which made us laugh and we are all a little guilty of it at times was “For me, It’s because I’m too lazy”. Nothing wrong with that Richard, that's why we’re here.

Richard feels as a Flipper member:

“I’ve certainly benefited through the savings and the effort that has been taken out by somebody else managing my bills for me. I’m really happy with how it works. It would have been difficult for me to have achieved these savings to the same level if I had done it myself. Flipper is looking at this all the time and if something is wrong with my bill (and I do feel it’s personal) goes wrong you’ll let me know. I think all of this is tremendous value”

We always hearing from our members that they signed up through word of mouth and this really makes us happy - It’s a real compliment to us. Richard says “most of my retired friends are not always as keen to change their energy supplier and join these sort of things, but we try anyway.”

Thanks Richard for getting in touch and helping us spread the word on the the great energy savings available at Flipper.

"I’m really happy with how it works. It would have been difficult for me to have achieved these savings to the same level if I had done it myself.”

Nick Langford

Saved £200/year on his energy bills with Flipper

Nick Langford is 35 and lives in London with his partner in a 1 bedroom flat. He’d only ever used one energy company because he simply didn’t want to deal with the hassle of comparing tariffs and switching suppliers. “It’s bad enough when you move house and have to deal with all that stuff, so to think about switching every 3 or 6 months doesn’t sound appealing”, he complained. He’d tried using a price comparison website to find a better energy deal but thought the results they gave him didn’t look quite right. To make matters worse, he couldn’t read his energy bills properly. He felt overwhelmed and ended up staying with his current supplier.

Then Nick heard about Flipper. A friend told him that Flipper had found her an amazing energy deal, saving her around £350, and even switched suppliers for her. He was convinced and signed up. “The whole thing was so easy, a lot easier than I had thought it was going to be. The sign up only took me about 3 to 4 minutes. Shortly after, I got a confirmation from Flipper to say that they had managed to save me £200!” Needless to say, he was ecstatic with the results.

So ecstatic, he’d recommend Flipper to his friends and family without hesitation. “The whole process was easy to follow and I literally didn’t have to do anything apart from supply a few bits of basic information. Flipper took care of everything for me and will continue to do so, and I have every faith in them that I’ll continue to save money on my energy from now on. This is a great service to use if you, like me, just don’t have time to sit down and look through pages and pages of websites to find the best deal yourself­—or can’t read a bill! That’s why I can’t recommend Flipper enough!”

"Flipper took care of everything for me and will continue to do so, and I have every faith in them that I’ll continue to save money on my energy from now on."

Anthony Faulkner

Saved a massive £1,959.46/year on his energy bills with Flipper

Anthony Faulkner lives in a 5 bedroom house in Lavenham, Sudbury with his wife Kate. Due to the size of the house, Andrew’s energy bills are quite significant, and although he often thought it would be a good idea to look into switching, he explained there are always “a million other things to do” so finding the time to manage the whole process has always been difficult.

Anthony was recommended to Flipper by a friend and is predicted a staggering annual saving of £1,959.46 after the switch. He has been very impressed with the service and the speed in which everything was handled and believes that services like Flipper could go a long way to help provide a greater level of transparency in the industry. “The Government have been trying to introduce liquidity into the energy market for years and have never really managed to do it. So when I heard about Flipper, I thought this is the way to introduce liquidity into the energy market and make it a truly competitive market.”

When asked what he plans to do with his extra savings Anthony replied: “it will go towards the ongoing upkeep of the house – as a Grade 2 listed property of which the oldest part dates to the 14th Century there is always some part of the structure that needs fixing – and it is never cheap!”

"This is the way to introduce liquidity into the energy market and make it a truly competitive market.”

Clyde Lo Nam

Saving a massive £575.95/year on his energy bills

Clyde Lo Nam lives in a 4 bedroom house with his wife Natasha and his two children Olivia and Leo in the south-west London suburb of New Malden. “I’ve switched suppliers in the past but found my bills tricky and confusing,” Clyde told us when we asked him about his previous experiences with energy providers. And he’s not alone—research by YouGov found that 60% of people find their energy bills confusing and difficult to read. What about his experience with price comparison websites? “I’ve looked at them before but didn’t use any because I was put off by the sheer amount of information they threw at me.”

In short, the process of comparing and switching was simply too overwhelming and time-consuming for Clyde, like it is for the majority of people. Fortunately, a Flipper advert on Facebook caught his eye. “I wanted to be sure that I’d be switched to the best deal and Flipper guaranteed they’d do that.”

And we did, saving Clyde a massive £575.95/year on his energy bills. We asked him how his experience with Flipper differed from his experiences with energy suppliers and price comparison websites. “It was really easy. They did everything for me and I didn’t have to deal with any suppliers.”

“It was really easy. They did everything for me and I didn’t have to deal with any suppliers.”

Elizabeth Sykes

Saved a staggering £1,363.87/year on her energy bills

Elizabeth Sykes, her husband and 2 children live in a 4 bedroom house in London. A few years ago, she decided it was time to do something about her high energy bills—the product of running such a large household, and 2 boys who “use their game consoles all the time and never turn anything off.” She considered using price comparison websites but found them “way too confusing”.

She believed she’d found a suitable alternative in the Energy Helpline but was disappointed by both the low savings they found her and their customer service, which suffered after their call centres were relocated outside the UK. Confused by price comparison sites and discouraged by the performance of the Energy Helpline, Elizabeth decided to give Flipper a go.

Flipper got to work and were able to find Elizabeth a deal which would save her a staggering £1,363.87/year on her energy bills! She was understandably ecstatic, but it wasn’t just the saving that delighted Elizabeth. “Everything has been perfect. I haven’t had to do anything and I still can’t quite believe how much you can save me.” At Flipper, we not only want to save customers as much money as we can, but also time and hassle—we’re delighted that we’re succeeding.

“Everything has been perfect. I haven’t had to do anything and I still can’t quite believe how much you can save me.”

Stephen Brewster

Saved a massive £816.07/year on his energy bills with Flipper

Stephen Brewster lives in a 5 bedroom house with his wife in Greater London. He’d tried switching energy suppliers in the past, but dealing with energy companies had been a “painful” and “long, drawn out” experience for him. “Delays by my supplier meant that the tariffs were not effective, and it took over 3 months to switch.”

An ad for Flipper in The Mail on Sunday caught Stephen’s attention. Impressed that Flipper promised to find his best energy deal and manage the switch for him, he decided to give Flipper a go.

Stephen saved a massive £816.07/year on his energy bills and when asked about his Flipper experience, replied “So far, so good. As long as Flipper continue to deliver I’ll be extremely happy. I’ve already referred you to my friends and family.”

"I’ve already referred you to my friends and family.”

Why people love Flipper

I was fed up of being ripped off by energy companies and being too busy to do anything about it. Flipper's fee is more than justified by the savings.

As someone who is a bit in the dark when it comes to comparing energy suppliers, to me Flipper is a superhero. Saved me around £200.

@flippercomm was so wary... signed up and pow 2hrs later saved £460. Phoned British Gas to match and they couldn't come close 😀

No problems leaving Eon even though I'd been with them for years. I immediately saved £26 on my monthly energy payment.

I am very pleased with the constant good service. One of the best £25 I've ever invested.

I always had reservations about changing suppliers, but Flipper made it so easy.

Clyde Lo Nam

Saving a massive £575.95/year on his energy bills

Clyde Lo Nam lives in a 4 bedroom house with his wife Natasha and his two children Olivia and Leo in the south-west London suburb of New Malden. “I’ve switched suppliers in the past but found my bills tricky and confusing,” Clyde told us when we asked him about his previous experiences with energy providers. And he’s not alone—research by YouGov found that 60% of people find their energy bills confusing and difficult to read. What about his experience with price comparison websites? “I’ve looked at them before but didn’t use any because I was put off by the sheer amount of information they threw at me.”

In short, the process of comparing and switching was simply too overwhelming and time-consuming for Clyde, like it is for the majority of people. Fortunately, a Flipper advert on Facebook caught his eye. “I wanted to be sure that I’d be switched to the best deal and Flipper guaranteed they’d do that.”

And we did, saving Clyde a massive £575.95/year on his energy bills. We asked him how his experience with Flipper differed from his experiences with energy suppliers and price comparison websites. “It was really easy. They did everything for me and I didn’t have to deal with any suppliers.”

“It was really easy. They did everything for me and I didn’t have to deal with any suppliers.”

Elizabeth Sykes

Saved a staggering £1,363.87/year on her energy bills

Elizabeth Sykes, her husband and 2 children live in a 4 bedroom house in London. A few years ago, she decided it was time to do something about her high energy bills—the product of running such a large household, and 2 boys who “use their game consoles all the time and never turn anything off.” She considered using price comparison websites but found them “way too confusing”.

She believed she’d found a suitable alternative in the Energy Helpline but was disappointed by both the low savings they found her and their customer service, which suffered after their call centres were relocated outside the UK. Confused by price comparison sites and discouraged by the performance of the Energy Helpline, Elizabeth decided to give Flipper a go.

Flipper got to work and were able to find Elizabeth a deal which would save her a staggering £1,363.87/year on her energy bills! She was understandably ecstatic, but it wasn’t just the saving that delighted Elizabeth. “Everything has been perfect. I haven’t had to do anything and I still can’t quite believe how much you can save me.” At Flipper, we not only want to save customers as much money as we can, but also time and hassle—we’re delighted that we’re succeeding.

“Everything has been perfect. I haven’t had to do anything and I still can’t quite believe how much you can save me.”

Stephen Brewster

Saved a massive £816.07/year on his energy bills with Flipper

Stephen Brewster lives in a 5 bedroom house with his wife in Greater London. He’d tried switching energy suppliers in the past, but dealing with energy companies had been a “painful” and “long, drawn out” experience for him. “Delays by my supplier meant that the tariffs were not effective, and it took over 3 months to switch.”

An ad for Flipper in The Mail on Sunday caught Stephen’s attention. Impressed that Flipper promised to find his best energy deal and manage the switch for him, he decided to give Flipper a go.

Stephen saved a massive £816.07/year on his energy bills and when asked about his Flipper experience, replied “So far, so good. As long as Flipper continue to deliver I’ll be extremely happy. I’ve already referred you to my friends and family.”

"I’ve already referred you to my friends and family.”

Why people love Flipper

Very happy. Hassle free! Much rather use Flipper than spend half a day faffing around on Moneysupermarket. Please do the same for other utilities!

Makes switching a piece of cake with minimal effort. Every time I've compared my delas via Flipper with other offerings, the deal Flipper put me on was better. 10/10

Super-pleased with @flippercomm I thought I was on the best energy deal but they've found me one saving £180/year.

Wow! This is so easy. I'm happy to pay £25 a year to know that each month I'm on the lowest possible tariff. No mucking about on comparison sites.

Great service to find the best energy deals for you!! For the money beats the stress of doing it yourself!

No hassle, the time I have spent previously trying to get hold of energy companies is so frustrating. This is great, I don’t even have to think about it.

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