Find out what our members think of our service – from first-time switchers to customers who switch with us every year.
Nick Langford is 35 and lives in London with his partner in a 1 bedroom flat. He’d only ever used one energy company because he simply didn’t want to deal with the hassle of comparing tariffs and switching suppliers. “It’s bad enough when you move house and have to deal with all that stuff, so to think about switching every 3 or 6 months doesn’t sound appealing”, he complained. He’d tried using a price comparison website to find a better energy deal but thought the results they gave him didn’t look quite right. To make matters worse, he couldn’t read his energy bills properly. He felt overwhelmed and ended up staying with his current supplier.
Then Nick heard about Flipper. A friend told him that Flipper had found her an amazing energy deal, saving her around £350, and even switched suppliers for her. He was convinced and signed up. “The whole thing was so easy, a lot easier than I had thought it was going to be. The sign up only took me about 3 to 4 minutes. Shortly after, I got a confirmation from Flipper to say that they had managed to save me £200!” Needless to say, he was ecstatic with the results.
So ecstatic, he’d recommend Flipper to his friends and family without hesitation. “The whole process was easy to follow and I literally didn’t have to do anything apart from supply a few bits of basic information. Flipper took care of everything for me and will continue to do so, and I have every faith in them that I’ll continue to save money on my energy from now on. This is a great service to use if you, like me, just don’t have time to sit down and look through pages and pages of websites to find the best deal yourself—or can’t read a bill! That’s why I can’t recommend Flipper enough!”
Anthony Faulkner lives in a 5 bedroom house in Lavenham, Sudbury with his wife Kate. Due to the size of the house, Andrew’s energy bills are quite significant, and although he often thought it would be a good idea to look into switching, he explained there are always “a million other things to do” so finding the time to manage the whole process has always been difficult.
Anthony was recommended to Flipper by a friend and is predicted a staggering annual saving of £1,959.46 after the switch. He has been very impressed with the service and the speed in which everything was handled and believes that services like Flipper could go a long way to help provide a greater level of transparency in the industry. “The Government have been trying to introduce liquidity into the energy market for years and have never really managed to do it. So when I heard about Flipper, I thought this is the way to introduce liquidity into the energy market and make it a truly competitive market.”
When asked what he plans to do with his extra savings Anthony replied: “it will go towards the ongoing upkeep of the house – as a Grade 2 listed property of which the oldest part dates to the 14th Century there is always some part of the structure that needs fixing – and it is never cheap!”
I was fed up of being ripped off by energy companies and being too busy to do anything about it. Flipper's fee is more than justified by the savings.
As someone who is a bit in the dark when it comes to comparing energy suppliers, to me Flipper is a superhero. Saved me around £200.
@flippercomm was so wary... signed up and pow 2hrs later saved £460. Phoned British Gas to match and they couldn't come close 😀
No problems leaving Eon even though I'd been with them for years. I immediately saved £26 on my monthly energy payment.
I am very pleased with the constant good service. One of the best £25 I've ever invested.
I always had reservations about changing suppliers, but Flipper made it so easy.
Clyde Lo Nam lives in a 4 bedroom house with his wife Natasha and his two children Olivia and Leo in the south-west London suburb of New Malden. “I’ve switched suppliers in the past but found my bills tricky and confusing,” Clyde told us when we asked him about his previous experiences with energy providers. And he’s not alone—research by YouGov found that 60% of people find their energy bills confusing and difficult to read. What about his experience with price comparison websites? “I’ve looked at them before but didn’t use any because I was put off by the sheer amount of information they threw at me.”
In short, the process of comparing and switching was simply too overwhelming and time-consuming for Clyde, like it is for the majority of people. Fortunately, a Flipper advert on Facebook caught his eye. “I wanted to be sure that I’d be switched to the best deal and Flipper guaranteed they’d do that.”
And we did, saving Clyde a massive £575.95/year on his energy bills. We asked him how his experience with Flipper differed from his experiences with energy suppliers and price comparison websites. “It was really easy. They did everything for me and I didn’t have to deal with any suppliers.”
Elizabeth Sykes, her husband and 2 children live in a 4 bedroom house in London. A few years ago, she decided it was time to do something about her high energy bills—the product of running such a large household, and 2 boys who “use their game consoles all the time and never turn anything off.” She considered using price comparison websites but found them “way too confusing”.
She believed she’d found a suitable alternative in the Energy Helpline but was disappointed by both the low savings they found her and their customer service, which suffered after their call centres were relocated outside the UK. Confused by price comparison sites and discouraged by the performance of the Energy Helpline, Elizabeth decided to give Flipper a go.
Flipper got to work and were able to find Elizabeth a deal which would save her a staggering £1,363.87/year on her energy bills! She was understandably ecstatic, but it wasn’t just the saving that delighted Elizabeth. “Everything has been perfect. I haven’t had to do anything and I still can’t quite believe how much you can save me.” At Flipper, we not only want to save customers as much money as we can, but also time and hassle—we’re delighted that we’re succeeding.
Stephen Brewster lives in a 5 bedroom house with his wife in Greater London. He’d tried switching energy suppliers in the past, but dealing with energy companies had been a “painful” and “long, drawn out” experience for him. “Delays by my supplier meant that the tariffs were not effective, and it took over 3 months to switch.”
An ad for Flipper in The Mail on Sunday caught Stephen’s attention. Impressed that Flipper promised to find his best energy deal and manage the switch for him, he decided to give Flipper a go.
Stephen saved a massive £816.07/year on his energy bills and when asked about his Flipper experience, replied “So far, so good. As long as Flipper continue to deliver I’ll be extremely happy. I’ve already referred you to my friends and family.”
Very happy. Hassle free! Much rather use Flipper than spend half a day faffing around on Moneysupermarket. Please do the same for other utilities!
Makes switching a piece of cake with minimal effort. Every time I've compared my delas via Flipper with other offerings, the deal Flipper put me on was better. 10/10
Super-pleased with @flippercomm I thought I was on the best energy deal but they've found me one saving £180/year.
Wow! This is so easy. I'm happy to pay £25 a year to know that each month I'm on the lowest possible tariff. No mucking about on comparison sites.
Great service to find the best energy deals for you!! For the money beats the stress of doing it yourself!
No hassle, the time I have spent previously trying to get hold of energy companies is so frustrating. This is great, I don’t even have to think about it.
Join Flipper and never overpay for energy again. We guarantee to save you money or you won't pay a penny.
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