When it comes to finding the best energy deals available, we’ve discovered that the market is rigged in favour of energy suppliers and price comparison websites. Suppliers leave consumers befuddled with endless complex tariffs, and price comparison websites take the lion’s share of the savings with their hefty commission cheques.
At Flipper we provide you with a simple and effortless energy switching service, helping you find a deal, save time and get value for money.
Our customer promise reflects our commitment to keeping things simple, saving you money, and generally doing our best for you at all times. After all, we work for you.
We don’t take commission from suppliers and only work with those that provide the best deals and service.
We do the paperwork, compare deals and talk to suppliers. We don’t switch – we flip.
We save our customers hundreds of pounds and guarantee you won’t pay a penny until we’ve saved you £50 or more.
We look for better deals every month and flip you if we can save you more.
Sarah has spent her career with customers at the heart of her mind-set. From a key member in her family’s hotel businesses, through to companies such as the RAC and Wessex Water. Sarah has spent 25 years in the water industry, working on developing operational systems, improving processes and focussing on staff development, all to deliver for customers! Sarah managed Wessex Water’s 24-hour control room (serving 2.5 million customers), monitored over 6000 operational sites and had responsibility for emergency planning, business continuity and the quality management system equipping her perfectly to lead our customer and operations teams.
Having played a big role in Wessex Water maintaining its reputation as a top performing water company, Sarah is relishing the opportunity at Flipper. Sarah believes Flipper is a great product backed up with the very highest levels of customer service and that it will be recognised by its customers and the industry as the switching (flipping) service of choice!
Camilla's spent years extrapolating and bringing to life the personalities of some of Britain's best known companies. Starting out at a Soho-based PR agency, she cut her teeth working with disruptive new technology companies like TomTom (where she helped to introduce the world to sat nav rage) and more established brands like HP.
A project with Dyson led to her spending five brilliant years at the technology company - launching everything from hand dryers to fans on a global stage. And more recently, she spent four years with OVO Energy; who pioneered a new standard for energy companies. One where customer service really matters and people deserve to be treated fairly.
Flipper appeals to Camilla as it uses technology to benefit customers. It saves them time, money and hassle. It's also a disruptor - looking to shake up the opaque and shady world of switching sites. Away from Flipper, Camilla is mum to two gregarious boys (and Labrador Digby) and campaigns for parents to achieve a better work: family life balance (whilst practicing what she preaches at Flipper!).
Sanjay joined Flipper in May 2016 and has over 18 years of experience helping corporates and startups build innovative products and scalable teams. He has an entrepreneurial, data-driven and customer-centric approach to development that has delivered success through engineering & cross-functional teams over many years.
Sanjay believes passionately in Flipper: “I am passionate about disruptive product & technology and Flipper is in the right place at the right time disrupting the traditional model”.
Maxim has an MSc in Computer Science from Saint Petersburg State Electrotechnical University (LETI) and MSc in User Experience Design from Kingston University. Maxim was Flipper’s first employee when he joined as a Product designer in 2015 and has been central to the growth and development of Flipper’s products and services.
Maxim believes passionately in Flipper: “I believe we are helping to solve real problems for consumers and are striving to change the unfair and broken energy market”.
Salim joined Flipper in 2016 having overseen energy supply operations in his previous role. Salim brings in a wealth of insider knowledge which integrates supplier processes with the Flipper customer experience. A firm believer in the Flipper ethos, Salim is driven to increase customer engagement with the energy market.
Salim believes passionately in Flipper: “The energy market is pretty generic and loyalty doesn't pay, which means customers must exercise the power of choice. Flipper lets you do this with minimal effort plus it is 100% impartial, what's not to like?”.
Ian joined Flipper in 2017 and has over 10 years’ experience in engaging and leading customer-facing teams. Ian’s passion for customer service excellence is second to none, with a wealth of experience in identifying and implementing simplifications to enhance the customer experience.
Before joining Flipper Ian played a key role as Business Support to the Managing Director of two award winning, highly successful customer services businesses in Bristol, water2business and Pelican Business Services.
“Flipper, an energy concierge service that finds you the best deal and only charges you if you save, what's not to love?”
Jack joined Flipper in 2017 and is responsible for the smooth running of our busy contact centre, having previously been a part of an award winning contact centre at Pelican Business Services.
Jack is passionate about coaching and developing his team, and engaging them to make the customer journey slick and memorable. He is also a pioneer for our Health and Well-being charter and community fundraising.
“When I heard about Flipper, I thought this is too good to be true, but I have signed up myself and am saving over £169 per year. It's an easy journey for our customers to save money, but if you do need to contact us, my amazing customer services team is always there to help”.
Colin is a scientist and engineer by training and a Fellow of the Royal Society of Chemistry. He has worked in the water industry for over 40 years and has been Chief Executive of Wessex Water for 30 years. He has had non-executive roles in rail, travel and international infrastructure businesses.
Colin is currently Group Chief Executive of Wessex Water, Chairman of The Gainsborough Bath Spa Hotel and Thermae Bath Spa and Chair of the YTL Developments Limited.
Colin was awarded an OBE for services to business and WaterAid in the 2012 Queen's Birthday Honours and has an Honorary Doctorate in Engineering from the University of the West of England, awarded in 2015.
Colin believes that Flipper will transform the energy market by providing customers with a transparent, independent service that ensures they are always on the best deal.
Steve is a Director and investor in Flipper. Steve has over twenty years experience in the energy industry working for companies and spent seven years on the Board of the energy regulator Ofgem. Steve currently works in financial services and was behind the launch of the seven day current account switching service and Open Banking/Data to help customers to effortlessly shop around to get better value and service when they use financial services.
Steve believes passionately in Flipper: “Our unique service and pricing allows customers to trust us to get them better service and never overpay for their energy use without the hassle or time involved in shopping around and switching”.
In addition to being a Director of Flipper, Charley is also the MD of water2business and Pelican Business Services. Prior to this she was the Regional Director for NatWest in South West England, latterly the 'Head of Simplifying Customer Life' for retail banking at the RBS Group. Charley has fifteen years' experience in engaging and leading large teams to deliver awarding winning customer service, with a strong track record of simplification and driving change and innovation.
Charley believes passionately in Flipper: “Any business that disrupts a sector is interesting. One that does so with the customer in mind is something everyone should know about! Flipper is changing the energy market as we know it, building advocacy by keeping things simple and focusing on the best deal for every customer”.
Mark is highly experienced in raising finance, from both the capital markets and the banking sector, as well as having a long history in dealing with various corporate finance issues. He was appointed finance director and treasurer of Wessex Water in March 2010.A qualified treasurer, Mark spent eight years in international banking before joining Wessex Water in 1991.
Mark believes passionately in Flipper
David is Group Strategy and New Markets Director at Wessex Water and led the acquisition of Flipper. He has over 30 years’ experience in the water industry and his role at Wessex is to develop the company’s approach to evolution of the UK water sector, utilising markets to deliver better outcomes for customers, communities, the environment and investors.
Other initiatives David has led include EnTrade, an exciting online trading platform for businesses to collaborate on investments to improve environmental and societal outcomes.
David believes passionately in Flipper: “Flipper puts the customer first and takes away the pain of assessing complex tariffs and pushing commission-led deals. Quite simply, it ensures you’re on the best tariff and does all of the hard work for you. It’s all about doing the right thing for the customer and offering both value for money and a hassle free way of managing utility bills”.
Join Flipper and never overpay for energy again. We guarantee to save you money or you won't pay a penny.
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